Your lease contains full details of Norwich City Council’s responsibilities but in summary, depending on the type of lease, the city council is responsible for:
- the structure, including the foundations, the roof and the external walls
- the rainwater gutters and pipes
- the mains water plumbing and drainage within the communal areas
- the communal staircase and lifts
- the maintenance and decoration of the communal areas
- doors, windows and frames
- maintenance of door entry systems
- communal electrical/lighting
- communal heating and hot water systems
- communal TV aerial.
Please note that you remain liable for your share of these costs, under the terms of your lease agreement.
The council will also:
- provide you with an annual statement relating to your service charges for repairs maintenance and buildings insurance (see section on service charges).
For a complete definition please see your lease.
