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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Leaseholders' handbook

Pets in council properties

Tower blocks

If you live in a council-owned tower block, the only animals we allow are small and confined pets like budgies and goldfish. This rule applies to you if you live in Ashbourne, Aylmer, Burleigh, Compass, Markham, Normandie, Seaman, or Winchester tower blocks. 

Other properties

All pets are allowed in other types of council homes provided they are suitable for the size for the property. It is your responsibility to make sure your pets are well cared for and are not a nuisance to your neighbours.

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