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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Leaseholders' handbook

Pets in council properties

Tower blocks

If you live in a council-owned tower block, the only animals we allow are small and confined pets like budgies and goldfish. This rule applies to you if you live in Ashbourne, Aylmer, Burleigh, Compass, Markham, Normandie, Seaman, or Winchester tower blocks. 

Other properties

All pets are allowed in other types of council homes provided they are suitable for the size for the property. It is your responsibility to make sure your pets are well cared for and are not a nuisance to your neighbours.

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