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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Buying and selling the property

Notice of assignment and notice of charge

Transactions such as sales and remortgages of leasehold properties require formal notices that must be served to the council.

You will need to email us the notice(s) within one month of the purchase completion to homeownership@norwich.gov.uk and pay the fee online.

We will only process notices when we receive payment.

Administrative fees (no VAT payable):

  • Notice of Assignment: £40 
  • Notice of Charge: £40

Pay online

If you prefer to pay by BACS,  please email us for details.

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