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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Local Housing Allowance (LHA)

Additional room for carer

If you, your partner or dependent child (up to age 20) require care and have a carer who stays overnight on a regular basis, you may be entitled to an extra room rate within the Housing Benefit size criteria (up to a maximum of four bedrooms).

To qualify for the extra room rate

1. The following conditions must be met:

  • The carer lives at a different address to your own
  • The carer provides the required overnight care
  • You have an extra bedroom available for their use

If you only have one bedroom you will not qualify for an extra room rate.

2. Additionally, you (or the person receiving care) must receive at least one of these benefits:

  • the care component of Disability Living Allowance (DLA) at the middle or high rate, or
  • Attendance Allowance (AA), or
  • the daily living component of Personal Independence Payment (PIP), or
  • Armed Forces Independence Payment (AFIP)

If you (or the person receiving care) do not receive any of the benefits listed above you will need to confirm in writing why you qualify for this type of care.

Please provide evidence from a GP, social services, mental health worker, etc. to support the need for an overnight carer.

Apply for the extra room rate

If you think you are entitled to an extra room rate for non-residential overnight care, please complete the application form.

Please note: care provided by other household members (eg a partner) does not entitle you to the extra room rate.

Download the form and save it to your computer before completing and emailing it to us.(To activate the form click the Enable All Features button on the pdf).

Alternatively print the form and post it to us.

Additional room rate application form

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