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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

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Covid-19 Additional Relief Fund (CARF)

Business rate relief for Covid-19 affected business

This scheme closed on Friday 30 September.

As part of a range of support for businesses affected by Covid-19, certain businesses were given business rate relief. The government has provided councils with additional funding to distribute to businesses who were not previously eligible for business rate relief under previous schemes but were affected by Covid during 2021-22.

The Covid-19 Additional Relief Fund (CARF) will award eligible businesses 45% off – up to a maximum of £25,000 – their net business rates liability for 2021-22. This amount will be applied to each eligible property a business has. 
Eligible businesses

You may be eligible for this relief if you are/were:

  • registered to pay business rates on 31 January 2022
  • in occupation of the business property
  • adversely affected by the pandemic and have been unable to adequately adapt to that impact.This scheme has now closed
  • eligible for the Extended Retail Discount or Nursery Discount
  • not in occupation of the business property
  • not registered for Business Rates or did not have an entry in the rating list on 31 January 2022
  • already in receipt of full relief (for example: the full award of small business rate relief)

Payment

This fund will take the form of a one-off business rate relief applied to your business rates account for the financial year 2021-22. The relief will be calculated as a fixed percentage (45%) of net liability with a limit of £25,000 relief per eligible property.

We will review all of the information you have supplied and if you meet the eligibility criteria then a revised adjustment notice will be sent to your normal address or email account where you have signed up for electronic bills. If your business rates account has been placed into credit as a result of this relief then we will arrange for this to be offset across your 2022/23 bill.

Full scheme guide

For more information about this discretionary funding, you can read our policy:

Covid-19 additional relief funding (CARF) policy

 

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