Technical issues with main council phone number

We have technical issues with our main telephone number 0344 980 3333 which means we have a very reduced level of service. We are working to resolve this as soon as possible.

See other ways to contact us

Technical issues with our main council phone number

Friday 13 December 2024

We are experiencing a fault with our main council phone number and are working to fix this as quickly as possible. Thank you for your patience.

How to contact us

Heating/hot water: call 01603 258617
Repairs: Log into your My Account or email onlinerepairs@norwich.gov.uk
Other enquiries: email customercontactadvisors@norwich.gov.uk