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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Interpretation and translation

 

 

 

We work in partnership with INTRAN, the interpretation and translation service for the eastern counties to arrange interpreters and translators, for free, to anyone needing help with our services.

Wherever you see the INTRAN logo we will be able to help you access the information you need in your language through any of the following:

  • telephone interpreting
  • face-to-face interpreting
  • lip speaking/British Sign Language interpreting
  • translation of written council information into other languages
  • translation of written council information in other formats such as Braille, audio-tape and large print.

If you need an interpreter please let us know in advance of any appointment so we can arrange it. If this is not possible, we can use the telephone interpretation service instead.

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