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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

View and comment on planning applications

View planning applications at City Hall

As a result of the coronavirus outbreak, access to City Hall is for emergencies only so the council is not able to provide the usual face to face appointment arrangements for customers not able to view and comment online. If you do not have access to the internet and would like to view an application, please call us on 01603 989342 to discuss the best way to get the information to you.

To view planning applications dated before 2005

Call 01603 989342 or email planning@norwich.gov.uk to make an arrangement to view planning applications dated before 2005.

If you can't get to City Hall or have no internet access

If it is not possible for you to get to City Hall because of a disability or you cannot access the internet, please call 01603 989342 or email planning@norwich.gov.uk to make other arrangements.

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