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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Report graffiti

Norwich City Services Ltd (NCSL) provides this service.

Report graffiti to us that is found on council property, public areas, and highways.

Where possible, we will remove:

  • offensive or hate-related graffiti within two hours
  • all other graffiti within 14 working days

When you make a report

Please provide as much information as possible:

  • exact location
  • date seen
  • what the graffiti is on
  • if it is hate related or offensive
  • type/colour of paint

Report graffiti

Graffiti on private property

Removal of graffiti from privately owned property is the responsibility of the property owner. We may be able to remove it - to request a quote, complete the online form.

Graffiti on electricity or telephone junction boxes

The removal of graffiti is the responsibility of the company that owns the box. Please contact them using the information which should be on the box itself.

Fines and enforcement

Graffiti is a criminal offence and can be reported to the police. A fixed penalty notice of £80 may also be issued by us to anyone caught carrying out graffiti.

If you have been issued with an FPN, find out how to pay it.

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