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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Coach Parking

Norwich City centre has convenient locations for coaches to drop off and pick up passengers, as well as coach layover parking options.

See all coach parking locations

Norwich coach planner

Download a map showing all drop-off points and parking

Directions to coach stops

As Norwich city centre has a one-way system, follow these directions to the coach stops:

  • Theatre Royal (Theatre Street): approach from Grapes Hill roundabout at inner ring road then approach via Chapel Field North, and depart ahead via Rampant Horse Street
  • Norwich Castle (Castle Meadow): approach from Agricultural Hall Plain or Market Avenue and depart via Red Lion Street towards the inner ring road/St Stephens Road
  • John Lewis (Ber Street): approach from Ber Street from the inner ring road and depart ahead via Golden Ball Street
  • Norwich Cathedral (Tombland): approach from the inner ring road via Whitefriars/Palace Street/Tombland and depart ahead via Upper King Street

Bus lanes and bus gates

Coaches and minibuses can use all bus lanes or bus gates in Norwich. Visit bus lane enforcement on Norfolk County Council's website for details.

Minibus parking

Minibuses can use the coach stops and coach layover parking locations. They can also use on-street pay and display parking and surface car parks that do not have height restrictions such as Barn Road, Chantry Road, Rouen Road or Lower Clarence Road (operated by RCP parking). If a minibus takes up two spaces in a council car park then please purchase two pay and display tickets.

More information about council-run car parks.

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