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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Go4Less

Terms and conditions of the Go4Less card

Norwich City Council reserves the right to amend these conditions and the discounts offered. 

Your Go4Less card: 

  • must be produced every time you wish to claim a discount 
  • is valid for one year from date of issue 
  • will be cancelled if used fraudulently or conditions of use are breached 
  • is not transferable. 

A fee of £5 will be charged for replacement cards. If your card is stolen, a replacement will be issued free of charge on production of a police crime reference number.
 

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