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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Planning enforcement

Report a breach of planning control

Any complaints made to the enforcement officers are dealt with on a confidential basis.

If you suspect an unauthorised activity or operation is taking place or has taken place which is in breach of planning, listed building or advertisement law, please complete the online form:

The information we require is as follows:

  • address of the alleged breach
  • particular issues to investigate
  • effect of the breach (eg noise nuisance, unsightly advertisements)
  • if the effects are limited to a particular time of day
  • name (if known) of the person responsible for the breach
  • your contact details.
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