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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Planning enforcement

Planning enforcement deal with cases where development has taken place without planning permission or are carried out in a way that is different from the approved plans. These are called 'breaches' of planning control.

Breaches can be damaging to the appearance or character of an area. They can also have a negative effect on the environment of people living on or near a property. Because breaches cannot always be prevented from taking place, people are encouraged to report unauthorised work to protect the environment of Norwich for people who live, work and visit here.

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