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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Tenant Engagement Strategy 2023-26

Regulations

Regulatory standards

Public body that sets standards that social housing providers must comply with.

Grenfell and building safety

Dame Judith Hackitt’s review of building regulations.

Social Housing White Paper

Charter of seven commitments that social housing tenants should be able to expect from their landlord.

Social Housing (Regulation) Bill

Bill to enact legislative changes to reform the way tenants influence social housing services.

Housing Ombudsman

Resolve disputes involving the tenants of social housing providers.

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