Some tenants took part in a survey, conducted by a market research company on the council’s behalf.
| Survey questions | Results |
|---|---|
| How satisfied or dissatisfied are you with the overall quality of your home? | 72% |
| Thinking specifically about the building you live in, how satisfied or dissatisfied are you that Norwich City Council provides a home that is safe and secure? | 82% |
| How satisfied or dissatisfied are you that Norwich City Council’s housing service is easy to deal with? | 56% |
| Taking everything into account, how satisfied or dissatisfied are you with the service provided by Norwich City Council? | 75% |
