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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Council tax hardship relief

Apply for council tax hardship relief

If you think you have exceptional hardship, you need to apply for relief in writing.

You should include:

  • why you feel you should be considered for this relief
  • details of your financial circumstances.
  • details of your household income and expenditure

We may request additional evidence relevant to your application.

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