We can pass your debt to accredited enforcement agents (previously known as bailiffs) who can come to your home and seize property to raise money towards paying your Council Tax debt and our recovery costs.
You can contact the enforcement agent and offer to come to a repayment agreement. Do this straight away because the enforcement agent fees (initially £75) will be added to your bill. If they have to visit you in person, you will incur a minimum of £235 in additional costs.
The enforcement agent fees are fixed by law under the The Taking Control of Goods (Fees) Regulations 2014.
We employ the following enforcement agencies:
| Enforcement agencies | Contact details |
|---|---|
| ARP Enforcement Agents PO Box 268 Thetford IP24 9AY |
Phone: 01842 756440 (enforcement team) Email: arpenforcement@angliarevenues.gov.uk Website: www.arpenforcementagency.co.uk |
| Bristow & Sutor Bartleet Road Washford Redditch Worcestershire B98 0FL |
Phone: 0871 677 0070 Website: www.bristowsutor.co.uk |
| Dukes Bailiffs Ltd Dukes Court 7-8 Newcastle Street Stone Staffordshire ST15 8JS |
Phone: 01785 825500 Email: info@dukeslimited.co.uk Website: www.dukesdebtonline.co.uk |
| JBW Group Ltd Suite 12b Beehive 3 Lingfield Point McMullen Road Darlington DL1 1YN |
Phone: 0844 576 3620 24-hour payment hotline: 0844 801 2352 Email: client@jbwgroup.co.uk Website: www.jbwgroup.co.uk |
| Rossendales Limited Rossendales PO Box 324 Rossendale BB4 0GE |
Phone: 0844 701 3980 Website: www.rossendales.com |
Any enforcement agency acting on our behalf should behave professionally, follow set procedures (including having an internal complaints procedure), and not take inappropriate action.
