Skip to content Skip to search
My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Difficulty paying Council Tax

Liability order

If a court has granted a liability order and you have not stuck to your payment plan or made an alternative arrangement with us to pay, we will write to you shortly after the court hearing for you to make a reasonable arrangement with us for payment.

If you respond to our letter with an offer of payment, do not wait to hear from us before starting to make payments.

After 14 days have passed without any offer of an arrangement, we can take enforcement action to recover the debt.

Enforcement action can be:

Feedback button
Feedback button