Skip to content Skip to search
My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Difficulty paying Council Tax

Liability order

If a court has granted a liability order and you have not stuck to your payment plan or made an alternative arrangement with us to pay, we will write to you shortly after the court hearing for you to make a reasonable arrangement with us for payment.

If you respond to our letter with an offer of payment, do not wait to hear from us before starting to make payments.

After 14 days have passed without any offer of an arrangement, we can take enforcement action to recover the debt.

Enforcement action can be:

Feedback button
Feedback button