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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Pay your council tax by direct debit

Direct Debit is the safest and most convenient way to pay.

You can spread the cost over 10 or 12 monthly instalments and you have a choice of payments dates - the 1st, 8th, 15th or 28th of the month.

Please do not complete if a summons has been issued. You will need to contact us directly to set this up.

Read our privacy notice for information about what we do with your personal data.

Set up or amend a direct debit

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