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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

What your Council Tax pays for

In Norwich, Council Tax is collected by the city council and from 1 April 2024 the split is:

  • Norfolk County Council (73%)
  • Norwich City Council (13%)
  • Police & Crime Commissioner for Norfolk (14%).

The city council's share of Council Tax goes towards providing a wide range of services for the residents of Norwich. These include:

  • waste and recycling
  • environmental health
  • planning

Read more about your Council Tax 2024-25

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