Skip to content Skip to search

Report a bin issue

Use this service to report a problem or make a request for bins and collections:

  • Missed bin collection (except food caddies)
  • Mess left after collection
  • Request replacement food caddies, food liners and plastic sacks
  • Request an additional bin or replace a missing bin (refuse and recycling)
  • Request larger or smaller bins or replace a damaged bin (refuse and recycling)
  • Request removal of an unwanted bin

Report a problem or make a request

Other issues:

Request a large 360L refuse bin

Get help with putting out your bins

Request a replacement communal bin

Request a replacement for a damaged, stolen or missing brown bin

Request a bin for a newly built or converted property

Report bins not returned properly after collection

Feedback button
Feedback button