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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Reduce, reuse and recycle

Reuse

Love your leftovers

Love food hate waste has masses of recipes and tips for using up your leftover food. 

Bulky items

If you have unwanted bulky items that are still in good condition then you can donate them to charity or give them a new home through the Freegle website. Many organisations operating from this website offer a free pick-up service.

Waste removal app Love Junk allows you to create a free listing of a large item you’d like to dispose of and get a quick quote from licensed waste collectors or those wanting to reuse your items. You then pay after collection securely through the app. It promises green disposal, with 98% of waste being reused or recycled.  

Another option is the use of LITTA who describe themselves as an organisation who partners with professional, fully insured, pre-vetted waste collection businesses. LITTA aim to fulfil customer requirements by leveraging excess market capacity, which results in fewer vehicles on the road resulting in lower CO2 emissions and less pollution. By partnering with our trusted network, we are able to reduce fly tipping and increase recycling, working towards and supporting the circular economy.

Alternatively, you can pay to use the council's bulky waste collection service. Our team will pick up large, free-standing household items, such as fridges, freezers, mattresses and furniture. This service is available to residential properties and prices start at £24.50 for one item. 

There are also a number of charities in Norwich which will come and collect unwanted furniture and electricals. These include:

Please contact the charities directly to make sure they will accept your item(s). 

Donate items for reuse 

A reuse drop-off centre has opened at the site of the former recycling centre in Swanton Road, Mile Cross. The Swanton Road Reuse Drop-off Centre is run by FCC Environment and many of the items donated will be sorted by local charity The Benjamin Foundation for sale in its shops. Any items that cannot be sold to help the charity in its work helping children, young people and families overcome difficult times, will be given to the organisation Precycle.

Reuse shops 

Norfolk County Council operates reuse shops at Norfolk's recycling centres.

The shops allow members of the public to drop off any household items that they think can be reused and allow them to purchase desirable items for a small fee ie car boot prices.

Textiles 

There are a number of textile banks across the city provided by the Salvation Army where all unwanted clean clothes and material can be taken. Alternatively they can be taken to charity shops or all clothing and textiles can be recycled at Norfolk County Council's main recycling centres. More about recycling textiles on Recycle Norfolk.

Bicycles

Most bikes can be given a new lease of life after you have finished with them. Look out for community reuse/repair groups in your area or try:

Alternatively, bicycles can be taken to one of Norfolk’s recycling centres.

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