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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Bulky waste collections

Report a missed bulky collection or cancel a collection

If you correctly left your items out at the edge of your property (so they can fit through the gate) and they were not collected, please let us know and we will contact you to arrange another collection day.

To cancel a collection or to rearrange the collection date, please call 0344 980 3333. Please note that the fee is non-refundable

 

 

 

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