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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Landlords, property managers and letting agents

There is a range of legislation applicable to the private rented sector along with some prescribed standards and guidance.  It is your responsibility as a landlord or managing and letting agent to ensure that you fully comply with the relevant pieces of legislation; the council has a duty to take enforcement action when these regulations are not complied with.

The information below provides information which will help landlords, property managers and letting agents to comply with the regulations and operate within the national code of practice in England. The aim of the code is to ensure:

  • good-quality homes for rent
  • consistent and high standards of management
  • choice for the consumer.
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