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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Report fly-tipping

Facts about fly-tipping

Everyone has a legal duty of care to dispose of waste correctly and is accountable even if their waste is fly-tipped by someone else. Did you know:

  • The majority of fly-tipping is carried out by rogue traders offering cheap waste clearance
  • The act of fly-tipping is a criminal offence punishable by Fixed Penalty Notice, unlimited fine and/or imprisonment up to 5 years
  • Vehicles used for fly-tipping can be seized by enforcement authorities
  • Fly-tipping has a harmful impact on the environment, wildlife and people
  • Incidences can vary in scale from a single item to large quantities of waste and may include general waste, furniture, electrical goods, rubble, timber, mattresses, carpets and hazardous materials like asbestos or chemicals
  • Clearing up fly-tipping is an unnecessary cost to Norwich taxpayers

When you make a report

Please provide as much information as possible to help us identify the fly-tipper:

  • exact location of the fly-tipping including on what type of land
  • what has been dumped and how much there is
  • full description of the fly-tipper eg name, address, car registration

We do not remove fly-tipping that has been dumped on private land - this is the responsibility of the land owner. However, please report it as we will need to investigate it.

Report fly-tipping

Illegally dumped business waste

All incidents of illegally dumped business waste will be investigated by us.

Responsibilities of residents

Householders have a legal obligation to take all reasonable measures to ensure that waste is disposed of properly. Find out more how to dispose of your waste properly to avoid a fine

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