DSAR request

Please complete the caller's name and address as this will help when indexing the request in Civica

Please enter the customer's name Required

Please enter the customer's postcode and select the address from the drop-down list Required

Postcode

If the address isn't listed please select 'I cannot find my address'

We will need to verify the caller in order to proceed with the request.

Please select two questions from the four below for the caller to verify themself against

Q1. Please confirm your date of birth

Q2. Please confirm your National Insurance Number

Enter characters without any spaces

Q3. Confirm the last two characters of your current postcode

Q4. Confirm the last two numbers of your telephone number

Please note that we do not hold any information relating to the following services; children and families, education, health, libraries, social care and utilities.

Which department or departments do you require your personal data from? Select all that apply Required

Antisocial Behaviour

Benefits (including housing benefits and council tax reduction)

Council Tax

Environmental Health (including waste collection, graffiti and flytipping)

Highways (including potholes and insurance)

Housing (including application, homelessness, tenancy, rent arrears and options)

Other

Parking (including permits)

Planning

Note to agent - the following question helps to reduce the amount of data we have to provide

Is there a specific date range you are interested in Required

If you have left Norwich, what was your last address in Norwich?

Only ask if current address is not in our area

How would you like the information to be sent to you? Required

To be read to the caller

We will now start to process your request and will provide your data within 1 month.
Thank you for calling.

DSAR - internal

DSAR request