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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Set up a Direct Debit

Use this form to set up a new Direct Debit for housing rent, garage or parking post rent.

Follow the links to set up a Direct Debit online for council tax or business rates.

Banks and building societies may not accept Direct Debit instructions for some types of account. 

Your payment is protected by the Direct Debit guarantee.

Confirmation of your Direct Debit instruction will be sent to you, via email, within three working days or no later than 10 working days before the first collection.

Data protection and fraud prevention

The information given on this form may be held on computer to enable the council to meet its statutory duties. We may use the information you have provided to prevent and detect fraud.

We may also share this information with other councils or agencies that handle public funds.

Please note: when you start the form you must continue to the end and submit it. You have 30 minutes to fill out each page and you will not be able to save the form and come back later.


Privacy notice

Read our privacy notice for information about what we do with personal information.

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