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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Online forms: Contact us

You can order most services, pay for things, and find information quickly and easily on our website.

Please go to the relevant part of the website to find what you want:

  • Go to the service you want from the home page.
  • To apply for, request or book services online, go to the Apply for it page
  • To report things that concern you or to tell us of any change in your circumstances, go to the Report it page
  • For services and facilities in your area, use My Norwich

 

Please use this form if you can't find what you're looking for or you need more information about a service.


Please note that when you start the form you must continue to the end and submit it. You only have 30 minutes to fill out each page and you will not be able to save the form and come back later.

Privacy

Read our Privacy Policy for information about what we do with personal information.  

 

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