Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Appeal a repair recharge

Use this form to appeal against our decision to recharge you for a repair

Please note: when you start the form you must continue to the end and submit it. You have 30 minutes to fill out each page and you will not be able to save the form and come back later.

Privacy notice

Read our privacy notice for information about what we do with personal information.