About us
Norwich City Council is the data controller for allotment tenancies. We have your consent to process your application, and if you are successful for a tenancy, you enter into a tenancy agreement with the council to continue to process your personal information.
You may contact our data protection and information security officer by emailing dataprotection@norwich.gov.uk or by calling 0344 980 3333. Your data is also shared with our allotment database provider MCPC.
What will we do with your data?
We use it to process any issues surrounding your tenancy. We may also use your contact information to communicate allotments news and events. We intend to keep your data for the duration of your tenancy. If your tenancy has been terminated due to breaches of the Allotment Rules, we may keep your details on the tenant exclusion list for a maximum of a further three years following the end of your tenancy as stated in our Retention Schedule available on our website.
What are your rights?
You have the right to request access to your personal information to:
- ask for errors to be corrected
- restrict how your information is used
- object to how it is processed
- request that your data is deleted.
You also have the right to lodge a complaint with the Information Commissioners Office if you are not happy with how your data is processed.
What are the consequences of you not providing data?
If you are unable to provide the minimum of your name, address, and telephone number or email address, we will be unable to process your application for an allotment.
How will we share your data?
Information provided for the provision of allotment tenancies is shared internally with our customer contact, business support teams and may also be shared with enforcement officers in area management, environmental protection, and planning.
Externally, this information may be shared with NP Law in cases where legal advice is required in order that they may carry out their statutory duties. Apart from where previously stated, we do not pass your details to third parties unless we are lawfully able to do so for the prevention and detection of crime and fraud, or for the collection of taxes.
