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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Emergency planning

The council's emergency planning team works very closely with the emergency services and partner agencies within the Norfolk Resilience Forum to make sure we have plans in place to respond to major incidents such as floods, fires, chemical releases or transport accident which may affect our communities or the environment.

Emergencies do happen and could affect you. Find out more about the some of the risks and simple measures you can take to be better prepared as an individual, household, community or business.

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