Skip to content Skip to search
My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Complaints

How to make a complaint

If you would like to make a complaint about our services, please complete the online form.

Make a complaint

You can also make a complaint in the following ways:

  • email: listening@norwich.gov.uk
  • phone: 0344 980 3333
  • post: Norwich City Council, City Hall, Norwich, NR2 1NH
  • Text Relay (for people who are hearing impaired): 18001 0344 980 3333

Privacy notice

Read our privacy notice for information about what we do with your personal data when you use this service.

Feedback button
Feedback button