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Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Safeguarding children and adults at risk of harm - policies and procedures 2024

Introduction

1.1  Norwich City Council prioritises health and wellbeing for all and is a place where everyone feels valued as part of a safe and caring community.

1.2  Norwich City Council is not a direct provider of social care services for children, young people or adults with needs for care and support. However, this safeguarding policy is designed to ensure that Norwich City Council meets its responsibilities and safeguards children (including unborn babies), young people and adults experiencing or at risk from abuse or neglect as well as protecting its staff, elected members and volunteers.

1.3  A Quick Guide to Safeguarding Procedures if you have a concern now.
 

If you would like this information in another language or format such as large print, CD or Braille please visit www.norwich.gov.uk/Intran or call 0344 980 3333.

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