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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Refugee support

Refugees and Asylum Seekers

While those seeking asylum have no choice in where in the UK they are dispersed to, we are proud of our reputation as a welcoming city with a long history or being a place of sanctuary.

Norwich City Council is working towards becoming a Council of Sanctuary; part of a national network building a culture of welcome for those seeking sanctuary, many of whom have lost their homes and fled persecution. 

For more information about Norwich City of Sanctuary, please visit Norwich City of Sanctuary

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