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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Support and advice for businesses

A full range of business support and guidance on coronavirus is available to businesses, employers and employees.

Business rate relief for Covid-19 affected businesses

The Covid-19 Additional Relief Fund (CARF) provides eligible businesses with 45% (up to a maximum of £25,000) of relief against their 2021-22 business rate liability. 

Find out more and apply for CARF

Business support grants closed

Grants provided by the government to support businesses affected by the impacts of Covid-19 have now closed.

We are now carrying out post payment checks, as requested by the government, to confirm whether grants have been paid correctly and in compliance with the schemes guidances.

Read more about post payment checks

Covid-19 – Keeping your businesses safe

You need to make sure you are following up-to-date guidance to protect you, your staff and your customers.

See guidance about keeping safe.

Free support and advice

For the latest updates on support and guidelines from the government, visit the following websites: 

New Anglia Growth Hub

Norfolk businesses affected by coronavirus are urged to seek advice.

The New Anglia Growth Hub has trained advisers can provide guidance on a range of matters and possible support.

Financial support finder

The government has provided a tool for employers and the self-employed to check what support is available. You may be eligible for loans, tax relief and cash grants, whether your business is open or closed. Check what is available to you

Statutory Sick Pay Rebate Scheme

Small and medium-sized employers with less than 250 employees, are able to recover coronavirus-related Statutory Sick Pay paid to employees. Visit Gov.uk for more about the rebate scheme.

Self-employment income support scheme

If you're self-employed (or a member of a partnership) whose income has been negatively impacted by COVID-19, you can make a claim through the Self-employment income support scheme.

Apply for a Bounce Back Loan

A loan scheme to help small and medium-sized businesses to borrow between £2,000 and £50,000 launched on Monday 4 May 2020. Apply for the Bounce Back loan on the Gov.uk website.
 

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