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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Streets and travel

Norfolk County Council services

Report a problem to Norfolk County Council

The county council deals with most maintenance issues on roads and pavements, including:

  • potholes
  • gritting
  • dropped kerbs
  • damaged pavement
  • trees and hedges near roads, pavements and other public rights of way
  • obstructions and spillages
  • road markings (worn or missing)
  • faults with road signs and traffic lights
  • blocked drains and flooding
  • A-boards
  • damaged manhole covers
  • HGVs and abnormal loads
  • hoarding, scaffolding and skip licences
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