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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Pay by Direct Debit

Direct Debit is the safest and most convenient way to pay.

Housing rent, garage or parking post rent

You can use the same Direct Debit form to pay your housing rent, garage rent or lockable parking post rent. Choose to pay your rent monthly on either the 7th, 12th, 17th, 23rd or 27th of the month.

Set up a Direct Debit for housing rent, garage and parking post rent

Council tax and business rates

You can spread the cost over 10 or 12 monthly instalments and you have a choice of payments dates - the 1st, 8th, 15th or 28th of the month.

Set up a Direct Debit for council tax

Set up a Direct Debit for business rates

Garden waste collection

The annual payment for garden waste will be due on the first day of the month in which your renewal is due.

Set up a Direct Debit for a garden waste collection

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