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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Private sector housing

The private sector housing team works with home owners, landlords and tenants to improve housing conditions in the private sector. There are housing standards expected for all housing to ensure that homes are safe to live in.

For example, that they are warm, energy efficient, have adequate fire safety measures, and do not cause harm or illness to the occupiers. The Housing Act 2004 gives powers to Local Authorities to enforce housing conditions.

We may also be able to provide grants and assistance for things such as repairs, installing essential facilities, or adapting your home if you or a household member has a disability.

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