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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Single person discount

The full council tax bill is based on at least two adults living in a property.

If only one adult lives in a property, the bill is reduced by 25%. You may be able to claim single person discount if:

Apply for a single person discount

. You will need to provide:

  • the date from when you’ve lived alone at the address
  • your council tax account number

Apply for a single person discount

If you’re receiving benefits you may be eligible to apply for council tax reduction.

If you’re claiming housing benefit and someone has moved in or out of your household, you need to tell us about it as soon as possible, on the household change form.

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