Skip to content Skip to search
Payments unavailable

We are aware that payments are currently unavailable. You will also not be able to make any payments online, by phone or when using forms from 9am to 6pm on Tuesday 15 April.

Report a bin issue

Use this service to report a problem or make a request for bins and collections:

  • Missed bin collection (except food caddies)
  • Mess left after collection
  • Request replacement food caddies, food liners and plastic sacks
  • Request an additional bin or replace a missing bin (refuse and recycling)
  • Request larger or smaller bins or replace a damaged bin (refuse and recycling)
  • Request removal of an unwanted bin

Report a problem or make a request

Other issues:

Request a large 360L refuse bin

Get help with putting out your bins

Request a replacement communal bin

Request a replacement for a damaged, stolen or missing brown bin

Request a bin for a newly built or converted property

Report bins not returned properly after collection

Feedback button
Feedback button