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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Tenant involvement

Influencing the council’s services

As a tenant of Norwich City Council, there are a variety of opportunities available for you to get involved in shaping the housing services you receive.

We pride ourselves on putting our tenants at the heart of housing matters. We work closely with a panel of volunteers to ensure that tenants influence our service standards, scrutinise our performance and ensure value for money.

Tenants also have the opportunity to provide feedback on a variety of housing topics by completing our Talkback Panel surveys

Sign up and get involved

To find out more about tenant activities and to get involved, please complete the online form:

Sign-up form 

If you have any questions about tenant involvement please email them to involvement@norwich.gov.uk

If you sign up to be an involved tenant and carry out assigned activities you will be entered into a yearly prize draw.

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