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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Right to Buy

About Right to Buy

Update on Right to Buy Applications

Following a change in legislation during November, we received an unprecedented number of Right to Buy applications. Therefore, there may be delays in processing your application.

We sincerely apologise for any inconvenience this may cause and appreciate your understanding as we work to process applications as quickly as possible.

Thank you for your patience and support.

20 December 2024

The Right to Buy gives secure council tenants the opportunity to buy their home with a discount off the full market value of the property, subject to certain criteria.

Any land let together with your home (for example, gardens and garages) will normally be treated as part of your home.

If you sell the property within the first five years of buying, you will have to repay us all or some of the discount.

There are costs involved in purchasing your home that we are unable to help with, such as:

  • mortgage repayments
  • leaseholder charges
  • insurance
  • repairs and maintenance

Remember, buying your home is a big decision. If you haven’t done so already, you should get impartial financial and legal advice before buying.

For legal matters contact your local Citizens Advice Bureau.

For budgeting and financial advice, contact the Money Advice Service: 0300 500 5000.

The Right to Buy is a central government policy and they provide a range of information about how the scheme works on the Gov.uk website:

What happens if I change my mind?

You may withdraw your application for the Right to Buy Scheme at any time during the process. This will not affect your right to re-apply in the future.

Request to withdraw your application

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