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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Street cleaning

Norwich City Services Limited (NCSL) is responsible for cleaning streets, footpaths, pedestrian areas, verges and subways within Norwich.

Busy streets will be swept much more regularly than quiet residential roads. Very busy shopping areas, such as the city centre, are swept throughout the day, six or seven days a week.

This is achieved through:

  • Manual sweeping
  • Mobile response crews
  • Mechanical sweepers 

NCSL also carry out reactive works reported to the council, including

  • Hazardous waste removal
  • Fly tipping
  • Dead animals
  • Sharps
  • Broken glass
  • Dog fouling
  • Litter bins

Request that a street is cleaned

You will need to tell us the exact location and cause of the rubbish build-up.

Request that a street is cleaned

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