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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Communications team

Media enquiries

Contact communications@norwich.gov.uk Monday to Friday 9am to 5pm

Website enquiries

Contact webgroup@norwich.gov.uk Monday to Friday 9am to 5pm

Citizen magazine

For information relating to Norwich Citizen magazine, see the Citizen webpage or email communications@norwich.gov.uk

Social media

We use several social media channels to communicate information about its services and keep in touch with our customers. See our social media page.

Filming enquiries

If you are interested in filming in Norwich, our events team will advise and help you. See our filming requests page.

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