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My Norwich
Christmas and New Year closure information

Our offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January.

See more about our service arrangements for customers

Find a home

Manage your tenancy online

Check your rent balance and report repairs through the Housing Online section of My Account.

See our step by step guide to accessing Housing Online.

Gold standard awarded to homelessness services

Our housing options team has been awarded gold standard status by the National Practitioner Support Service (NPSS) for providing the council’s high quality housing advice, Home Options allocations scheme and support for vulnerable people. Read about the award

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