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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Gypsies and travellers

In Norwich there are two official residential traveller sites: 

  • Mile Cross
  • Costessey - Roundwell

Norfolk has three other official traveller sites:

  • Gapton Hall, Great Yarmouth (transit site)
  • Splashes, Swaffham (residential site)
  • Saddlebow, King's Lynn (residential site).

Norfolk and Suffolk Gypsy, Roma and Traveller Service 

Norfolk County Council provides the travellers' sites and the liaison officer, based at County Hall in Norwich, is responsible for all issues relating to travellers and local communities in the whole county.

Contact details: Visit the Norfolk County Council website or call the travellers' liaison officer on 01603 222473.

Gypsy and Traveller Accommodation Assessment

We are committed to meeting the housing needs of all sections of our community. For some gypsies and travellers, appropriate housing means designated sites rather than 'bricks and mortar' housing.

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