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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617. We apologise for any inconvenience caused.

Housing parking scheme

Apply for a permit

Important changes to parking permits and season tickets

From Wednesday 1 November 2023, Parking Operations have taken over the management of on-street permits, housing car park permits, level 1 and 2 car park season tickets and Eaton park season tickets. 

Some households may apply for one free vehicle permit and one free visitor permit to enable parking on a defined housing land car park.

Check your permit entitlement

If you are eligible

You can apply for the following permits online:

  • Housing resident permit - allows you to park your own vehicle in a designated housing car park
  • Housing visitor permit - allows your visitor to park their vehicle in a designated housing car park

Apply for a permit (Parking Operations)

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