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My Norwich
Technical fault with our main council phone number

If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Parking permits

Changes to parking permits and season tickets

From Wednesday 1 November 2023, Parking Operations has taken over the management of:

  • all on-street permits including resident, visitor and business permits
  • housing car park permits
  • level 1 and 2 car park season tickets
  • Eaton park season tickets. 

Visit the Parking Operations' website to apply for and renew your permits and season tickets.

The management of multi-storey car park season tickets remains with us. 

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