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My Norwich
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If you have an emergency that cannot wait please call 01603 786056. For heating and hot water enquiries, please call 01603 258617.

How to contact us for non-urgent enquiries

Open data

Transparency in local government

We are committed to being open and transparent about how we work, our decision-making processes and the services we provide.

In order to promote openness and transparency, the government has recommended that all local authorities publish a number of key datasets. A list of these datasets including an overview of what they should include is available to view in the Department for Communities and Local Government's Local Government Transparency Code 2015.

Publication scheme

Our Publication scheme is a guide to the information that we publish on our website as a matter of routine and its aim is to make the majority of information available to you so that you do not need to make a specific request to us.

Business rates and council tax

Commercial property investments

Fees and charges

This document sets up prices and charges for all the different paid-for services provided by the council. You can find out more about each of the different services provided by going to the relevant page on our website.

Finance

Housing and homelessness

ICT

Licensing

Norwich Statistics

Organisation

Parking

Parks and open spaces

Waste contracts

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